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FAQ

Most frequent questions and answers

Can I purchase PLUGPLAY™ online?

Unfortunately, we cannot ship out PLUG cartridges. Batteries and merch are available for purchase on our website. However, there are many collectives where you can get PLUGPLAYPLUG cartridges. To find a PLUGPLAY location near you CLICK HERE

Where can I get PLUGPLAY™?

To find a PLUGPLAY location near you CLICK HERE

When are you releasing new flavors?

We are constantly researching and developing new flavors.  We encourage you to subscribe to our email newsletter to get all of the most recent updates and product release information. To subscribe CLICK HERE 

How long can a Plug last me?

PLUGPLAY full gram PLUGS contain approximately 300 puffs, depending on the length of your draw.

I’m a new PLUGPLAY™ user, how much should I do?

For new users, we recommend starting off with one of our Exotics Plugs by gradually taking one small hit and holding it in no longer than 1-2 seconds. We also recommend waiting at least 5-10 minutes for full effects to take place before taking another hit, if necessary.

How do I prevent my Plug from leaking?

To prevent your PLUG from leaking, we recommend that you store your PLUGPLAY in a cool and dry area (at or below room temperature of 70°F/21°C) preferably away from direct sunlight or heat.

Why is my oil dark?

The color of the oil is purely cosmetic and does not affect the safety or potency of the product. Oil naturally changes color over time when exposed to heat and/or light.

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